What time does setup begin? Setup typically begins 1–2 hours before sunset. This allows plenty of time to inflate the screen, set up the projector and sound system, and ensure everything is ready before showtime. Will a technician stay for the entire event? No. After setup, a technician will walk you through basic operation (starting the movie, adjusting volume, pausing content, etc.) so you do not need a technician on site during the event. When can we start the movie? For the best viewing experience, it is recommended to start your movie about 30 minutes after sunset, when lighting conditions are ideal for projector viewing. What time is equipment picked up? Standard pickup occurs approximately 3½ hours after sundown. If you need additional time, extended rental hours can be purchased by the hour. Please let us know at the time of booking so we can plan accordingly. Do we need a large backyard or space? A minimum clear area of 20 ft x 20 ft is required for safe setup and viewing. If your space is smaller, we do offer a slightly smaller screen upon request. Let us know during booking so we can recommend the best option. Do you provide movies or games? No. Customers are responsible for providing their own movies, streaming accounts, and games. This includes access to services like Netflix, Disney+, YouTube, gaming consoles, Blu‑ray discs, or downloaded content. This policy is required for copyright and licensing compliance. Do I need Wi‑Fi? Wi‑Fi is recommended if you plan to stream movies or shows. However, Wi‑Fi is not required if you are using: • A gaming console • A Blu‑ray/DVD player • Downloaded movies or content stored on a device Can the setup work during daytime? Projectors perform best after sunset or in low‑light conditions. While setup can be completed before sunset, daytime viewing is not recommended due to reduced image brightness in direct sunlight. How do bookings work? Our booking process is simple: 1. Submit a booking request 2. We confirm availability 3. An invoice is sent 4. Your booking is confirmed after payment and deposit Do you require a deposit? Yes. A $150 refundable deposit is required to secure your event date. The deposit will be fully refunded after pickup, once all equipment is returned and inspected in good condition. What happens if the weather is bad? Safety comes first. If weather conditions such as heavy rain, high winds, or lightning make setup unsafe, we will work with you to reschedule when possible. Final weather decisions are typically made the day of the event.